Privacy Policy

The Whiteboard Video Company (“we,” “our,” “us”) is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect information from and about you in the following ways:

1.1 Information You Provide to Us

• Personal Information: When you contact us, request a quote, or purchase services, we may collect personal information such as your name, email address, phone number, company name, job title, and billing details.
• Content and Media: Information related to your project, including brand guidelines, scripts, videos, and other content you share with us.

1.2 Information We Collect Automatically

• Device Information: IP address, browser type, operating system, and device type when you visit our website.
• Usage Data: Pages you visit, time spent on pages, and other analytics data.
• Cookies and Tracking Technologies: We use cookies to improve your browsing experience and gather data about how our site is used. You can manage cookies through your browser settings.

1.3 Information from Third Parties

• We may receive information about you from social media platforms, payment processors, and other third-party sources when you interact with our services through these platforms.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our services.
• To communicate with you about your project, including updates, invoices, and customer support.
• To analyze website usage and improve our marketing efforts.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following scenarios:

• Service Providers: With trusted partners who help us operate our business (e.g., payment processors, hosting services).
• Legal Compliance: When required to comply with legal obligations or protect our rights.
• Business Transfers: If our business is sold, merged, or reorganized, your information may be transferred as part of that process.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• Access and Correction: You have the right to access and update your personal information.
• Marketing Preferences: You can opt out of receiving marketing communications by following the instructions in those emails or contacting us directly.
• Cookies: You can control cookies through your browser settings.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. International Users

If you are accessing our services from outside the United States, note that your information may be transferred, stored, and processed in the United States or other countries. By using our services, you consent to this transfer.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Children’s Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect information from them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

The Whiteboard Video Company
Address: 3902 Milwaukee Street #8052, Madison, WI 53714
Phone: 608-688-3211
Email: info@thewhiteboardvideocompany.com

By using our website or services, you agree to the terms of this Privacy Policy.